Privacy policy

Dental clinic Studio Komadina

Studio Komadina d.o.o. is committed to protecting the privacy and security of the personal data of its patients, employees, and partners. This Privacy Policy explains how we collect, process, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.

1. Data controller – contact information

• The controller of your personal data is: Margit Kiš Božić
• Dental Clinic Studio Komadina
• Address: V.Bratonje 25, 51000 Rijeka
• E-mail: dpo@studiokomadina.com
• Phone: +385 51 262 021

2. Website access and consent

Access to the website www.studiokomadina.com is intended exclusively for individuals over the age of 16, in accordance with the applicable laws of the Republic of Croatia and the GDPR. By using this website, you confirm that you are at least 16 years old or have obtained parental/legal consent. If these conditions are met and you continue to use this website, you confirm that you understand and accept this Privacy Policy. Otherwise, you must leave the website immediately.

3. Types of personal data collected

When providing our services, we may collect the following categories of personal data:

• Basic identification information (name, surname, date of birth, personal identification number - OIB);
• Contact information (address, phone number, e-mail);
• Health information (medical history, diagnoses, treatments, and other relevant data);
• Financial information (payment methods, transactions, issued invoices);
• Data collected via the website (IP address, cookies, and similar tracking technologies).

4. Purpose and legal basis for data processing

Personal data is collected and processed solely for the following purposes:

• Provision of dental services and diagnostics;
• Appointment scheduling and patient records;
• Issuing invoices and maintaining financial records;
• Sending information and appointment reminders;
• Compliance with legal and regulatory obligations;
• Improving the quality of services and operations.

Processing is based on legal grounds such as the performance of a contract, legal obligations, legitimate interests, or your explicit consent where required.

5. Data storage and protection

Studio Komadina implements all necessary technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, loss, or misuse. Your data will be stored for as long as necessary to fulfill the purpose of processing, unless a longer retention period is required by law.

6. Sharing of personal data

Your personal data is not shared with third parties, except in the following cases:

• When necessary for the provision of dental services (e.g., cooperation with partners to ensure high-quality care);
• When required by law to provide data to competent authorities;
• When engaging external service providers (IT support, accounting, transport/accommodation services), with appropriate safeguards in place;
• When you have provided explicit consent.

7. Your rights

In accordance with applicable data protection laws, you have the following rights:

• Right of access to your personal data;
• Right to rectification of inaccurate or incomplete data;
• Right to erasure of your personal data;
• Right to restrict the processing of your data;
• Right to data portability;
• Right to object to data processing;
• Right to withdraw consent at any time, if processing is based on consent.

To exercise your rights, please contact us via the contact details provided in section 1. We will respond to your request as soon as possible, and no later than 30 days from receipt.

8. Cookies and website tracking

Our website uses cookies and similar technologies to provide an optimal user experience.

Cookie policy

The Studio Komadina website uses cookies and related technologies to enhance user experience, analyze traffic, and ensure secure and effective user interaction. By using our website, you agree to the use of cookies as outlined in this Privacy Policy. You can manage or disable cookies via your browser settings at any time. Please note that disabling certain cookies may affect website functionality and user experience.

9. Third-party disclaimer

Our website may contain links to external platforms such as Google, Facebook, WhatsApp, or Instagram. Please note that we have no control over the content or privacy policies of these third parties and accept no responsibility for their data protection practices. We recommend reviewing their privacy statements to understand how they collect, use, and protect your data:

• Google: https://policies.google.com/privacy
• Facebook: https://www.facebook.com/privacy/policy/
• WhatsApp: https://www.whatsapp.com/legal/privacy-policy-eea
• Instagram: https://privacycenter.instagram.com/policy/

We encourage you to review these policies regularly to stay informed.

10. Changes to the privacy policy

Studio Komadina reserves the right to update this Privacy Policy in accordance with changes in legislation or business requirements. The latest version will always be published on our website.

For any questions regarding the protection of your personal data, feel free to contact us using the official contact details provided above.

Last updated: 20 April 2025